Common Questions

How do I become a client?
Simply fill out our onboarding application and follow the instructions. Our team will review your application and guide you through the process.
What are the requirements to open an account?

To open an account, you need to meet the following requirements: Be 18 years of age or older Have a valid US or foreign identification, such as a foreign or domestic driver's license, passport, or US state ID Have a US phone number Have an address in California *You may also need a valid US Social Security Number (SSN).

What are the minimum and maximum transaction amounts?

We handle transactions of various sizes and generally do not have minimum or maximum limits. If you have specific questions about limits, feel free to contact us.

What are the minimum and maximum transaction amounts?

We handle transactions of various sizes and generally do not have minimum or maximum limits. If you have specific questions about limits, feel free to contact us.

Which cryptocurrencies can be purchased with CAEX?

We currently support coins: Bitcoin (BTC), Ethereum (ETH), USDT and other by inquires.

In the near future:
Litecoin (LTC), Ripple (XRP), Chainlink (LINK),Steller (XLM), Dogecoin (DOGE), Aave (AAVE), Basic Attention Token (BAT), Compound (COMP), Curve DAO Token (CRV), Enjin Coin (ENJ), EOS (EOS), MakerDAO (MKR), Polkadot (DOT), Sushiswap (SUSHI), Uniswap (UNI), Yearn Finance (YFI)

Got a Question?

We're here to help and answer any question you might have.
We look forward to hearing from you.