Frequently asked question

How do I become an client?

Simply complete our onboarding application and follow the instructions. Our team will review your application and guide you through the process

What are the requirements to open an account?

To open an account, you must meet the following requirements:
  1. Be 18 years of age or older
  2. Hold a valid US or foreign ID, such as a foreign or domestic driver’s license, passport, or US state ID
  3. Have a US phone number
  4. Have an address in California
*You may also need a valid US Social Security Number (SSN)

What are the minimum and maximum transaction amounts?

CAEX is equipped to handle transactions of various sizes. If you have any inquiries or need information about minimum or maximum limits, please feel free to reach out to us

Can I use a credit or debit card for the transaction?

We currently only complete transactions via cash in our office. We are planning to accept credit or debit card transactions on our website starting in Q3 2024

Which cryptocurrencies can be purchased at CAEX?
Please note that this offering is subject to change at CAEX's discretion

We currently support coins: Bitcoin (BTC), Ethereum (ETH), USDT and other by inquires

In the near future:
Litecoin (LTC), Ripple (XRP), Chainlink (LINK),Steller (XLM), Dogecoin (DOGE), Aave (AAVE), Basic Attention Token (BAT), Compound (COMP), Curve DAO Token (CRV), Enjin Coin (ENJ), EOS (EOS), MakerDAO (MKR), Polkadot (DOT), Sushiswap (SUSHI), Uniswap (UNI), Yearn Finance (YFI)

Can I buy Bitcoin with my company, investment trust, or LLC?

Yes, in the near future

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